Management at night in the concord location need to be looked into by someone at NRG the new owners to see what really going on in there. Your best bet is to stay with the main supplier. The best review categories for XOOM Energy are the order experience, rated at 3.0 out of 5, and their plans and pricing, rated at 1.0 of 5. One of the biggest pros is the people. The total electric bills including all taxes and distribution charges that I have received with Xoom energy is listed in my review http://melissasdish.wordpress.com/2012/02/15/review-xoom-energy/ Yes, I am a certified dealer of Xoom, and I also use their service, because they are really good, and I've saved a lot of money with them. And the tier increases are strictly a transportation cost … They help shop for electric suppliers and natural gas suppliers. I was a loyal customer for 2 years and I would never recommend this company to anyone! $159.39 just in July 2020 worth of overcharges. Residential. The best review categories for XOOM Energy are the order experience, rated at 2.5 out of 5, and their customer service, rated at 2.3 of 5. Suite 200 Huntersville, NC 28078 I was late paying my bill by ten days never been late in the 9 months I've had service with and ask them to waive the 3.76 and the guy was extremely extremely rude. Natural Gas: $3.09/GJ: Learn More. XOOM Energy wants to make paying your energy bills as simple as possible. Management is a joke and on the job training on the floor being help by people high off weed after their breaks. I am calling the PUCO Public Utilities Commission Organization to report their activity. When I tried to cancel they are giving me the run around. Review #1201471 is a subjective opinion of poster. All I know is it's not legal at all!!! Current rate for Comed .6473 Current variable xoom rate .1199 I have been getting overcharged since January and didn't notice because I was hospitalized. December 2017 through August 2020 that's how long they have been taking my money. Are you sure you want to remove this review from being featured for targeted profile? Basically, XOOM sells fixed rate energy for a locked period of time. I set up monthly automatic payments. Review #1362037 is a subjective opinion of poster. Review #1641294 is a subjective opinion of poster. Most Recent 1 Star Reviews 1 Customer Reviews Written Overall. Also, some are held more accountable than others causing some friction at times. They won't help you to save money. Read employee reviews and ratings on Glassdoor to decide if Xoom Energy … Blog article, Original review posted by user Aug 12, 2020. I love my job, I love coming to work everyday - each day is different. Kayelee, you're not crazy and don't let ACN/XOOM make you doubt yourself. Direct Energy earns a moderate score for potentially not well-disclosed sales and contract terms, and Just Energy earns a low score for poor reviews and government action against the company. This will replace the current featured review for targeted profile. Write a Review; Recommended Natural Gas Plans; Recent Good Review from XOOM. 5 Stars: 0% . The Xoom fee is $ 2.99 for bank account and $14 for credit card fee for sending $ 1200. What is your customer experience with Xoom Energy? Read employee reviews and ratings on Glassdoor to decide if Xoom Energy is right for you. I was trying to cancel my service when I noticed they charge me almost a double. XOOM Energy helps families plan better on electric bills and reduce gas bills for our customers with competitive rate options. Compare XOOM Energy rates and plans for California natural gas service for your home and business. Be sure to investigate your gas companies procurement rate per therm, not just the cost per therm. Poor unfriendly customer service and definitely a scam. Their best reviewed category is billing, with a 4.5 out of 5 score. User's recommendation: Don't do it! But today I looked to try and see why my bill is was so high and I found out I am paying about two times the current rate for electricity and I had no clue who Xoom Energy was until today. 4 Stars: 0% . 1 Stars: 75% . Review #760467 is a subjective opinion of poster. Review #1434130 is a subjective opinion of poster. Update 6/2018 - … XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. Received a late notice through the mail (for one month's electrical service) on Saturday 03/07 saying my power would be cut off on Monday 03/09. The reps were rude and then they lost all the paperwork. EMEX Energy, is a good standing company that works with big names already. My late fee refunded and an apology plus better customer service. Actual reviews of Xoom Energy Affiliate Program are virtually non-existent, so I cannot tell you if you can work or not just yet. i have been trying to resolve a issue with them for over a month now. This company is a fraud. XOOM Energy in Alberta Just about 3 weeks ago, energy has been de-regulated in the Province of Alberta, Canada. Review #1167653 is a subjective opinion of poster. This review doesn’t deserve 1 star. 3 Stars: 0% . XOOM Energy ONT, ULC 777 Bay Street Suite C208-B Toronto, Ontario M5G 2C8 . At the end of that period without notification, they raised the rate to almost 2 times the PUCO rate. The leadership team is open to new things and places employee engagement as a priority. I use Xoom to transfer money to my family in Vietnam for long time. In my opinion this is fraud. Management is very loud why you're on the phones helping customers. XOOM Energy serves consumers in more markets than any other retail energy supplier, making it one of the largest energy retailers in North America. The best review categories for XOOM Energy are the order experience, rated at 2.1 out of 5, and their plans and pricing, rated at 2.0 of 5. I love my job, I love coming to work everyday - each day is different. However, based on my review, the affiliate program is not that bad. XOOM Energy Rating . 3 Stars: 0% . Natural Gas: $3.29/GJ: Learn More. Welcome XOOM Energy Texas, LLC customer! The knowledge gained about the energy service. The overall rating of the company is 1.2 and consumers are mostly dissatisfied. Review #2319367 is a subjective opinion of poster. Xoom Energy was first mentioned on PissedConsumer on Apr 07, 2014 and since then this brand received 16 reviews. XOOM Energy, LLC, an energy retail company providing natural gas and electricity solutions to homes and businesses across North America, has partnered with FilterSnap to offer customers a 10% discount on to-their-door air and furnace filter delivery. Enroll in XOOM's Pre-Authorized Payment program today and take the worry and stress out of paying your monthly energy … Are you sure you want to replace it? Keep in mind, consumers will go out of their way to complain far more often than they will to give praise. Really a BIG HASSLE now. The problem is not with xoom energy, it was the fact that you were under contract with another energy company so therefore you were paying 2 separate companies at the same time. 2 Stars: 0% . Great education in the energy business. In Canada, XOOM Energy’s family of companies includes: "XOOM Energy Canada, ULC" (which provides services in Alberta) and "XOOM Energy ONT, ULC" (hereinafter collectively "XOOM Energy") … But things end up I have to double pay my gas bill and it's even over my regular gas bill. Think twice about signing with Xoom Energy!! XOOM Energy is a Competitive Retailer of electricity and natural gas for residential and small commercial customers in Alberta. Constant change with no communication, processes just being put into place and yet no team meetings or communication leading to poor moral and lack of information to perform duties. Research over 7000 reviews and find a cheap XOOM Energy [[var|site_commo Best, Billy BI signed on for a promotional rate. XOOM Energy, LLC through its family of companies is a retail electricity, renewable and natural gas provider in over 90 energy choice markets across the U.S. and Canada. We work hard and run fast. When I asked them to provide proof that I called (recording) in, or to provide a written signature from me, giving my consent to start back with their company, they couldn't do so and just kept saying we will send our Terms & Conditions. Poor management and poor communication skills by supervisor as well as unethical tasks performed. THIS IS A HORRIBLE COMPANY!! Impressive amounts of knowledge throughout the executive team, High turnover in employees. Your bill is automatically deducted from your debit/credit card or auto-drafted from your bank account, without you having to lift a finger. XOOM Energy Rewards is a free, voluntary, and ongoing customer loyalty, connection, and community resource created by XOOM Energy for select XOOM Energy customers over the age of eighteen. When noticed we were paying more than our neighbors called them and found our rate had gone up without any notification. Go to MyXOOM Texas. Electricity: … I thought I was getting a deal and got scammed instead. Employees there 4-5 years still doing the exact same job while the company has grown from 40 to 200 people. We are processing your message. All I have gotten was the run around from every service rep and manager working there. Your best bet is to stay with the main supplier. Reviews vary among our providers, with Ambit Energy, Constellation, and Xoom Energy all earning relatively high marks. also even that I had cancel on sept they went at the end of the month and withdrawal that amount. the mlm aspect of their affiliate program is not advertised so few marketers know about it. Review #2102362 is a subjective opinion of poster. We have great people who work hard, have fun and enjoy working with each other. XOOM Energy Canada. There is not enough information available to create the chart. Our first month was at a deep discount which is like icing on the cake! Loud, Policy no phone on thr floor but everybody has a phone out. This is good but you have to be adaptable and ok with change. Reviewers write the most about Xoom Energy Electricity Supply and give it 1.0 stars out of 5. Review #1648671 is a subjective opinion of poster. This company rips people off and is under a class action suit right now. 97 reviews of Xoom Energy "XOOM Energy - Buyers Beware!!! I moved and cancelled their services only for them to obtain my bill illegally. Not even a penny! XOOM Energy, LLC Attn: Deposits 11208 Statesville Rd. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. You’ll definitely get screwed. STRESS FREE I have over 15 accounts as a family for the past 3 years … Rights Reserved, You Are About to Contact PissedConsumer.com. This place lacks professionalism and managers need more training on how to conduct their jobs. Check our FAQ. after 2 year with services with them I had forgotten to renew my contract and that month bill came high but decided to switch to another company and that month double. If I could rate this company a zero I would. 1 Stars: 100% . All I know is Xoom had no right to charge me anything at all. Their rates are higher no matter what they say. If you are moving to Houston Texas I would go with Green Mtn Energy, within 10 minutes at 8.7 per kwh they had me all set up and xoom energy I cancelled before our move and they will also lose my business in Illinois as well. Review #665924 is a subjective opinion of poster. Xoom needs to review their employees if they want to keep future customers. This is outrageous and I am ready to go to court for whatever this is called. A large proportion of complaints (58) are in relation to problems with the products/services provided by XOOM Energy. They also misinform or lie to the customers all the time, which most of the time they enroll the customers into overpriced contracts that will have fees for cancelling. Once you get to experience the work ethic of these lazy management for 2 years it will definitely get you to start looking for better opportunities. Let me know if you want to work on this. I was singed up unlawfully. These...“. Credit Inquiry. SureLock 24. The pay is good is a bit more than your average call center. Anonymous must work for ACN/XOOM. Make a single payment without logging in. It seems that the service agents do not care to keep customers satisfied or on contract. Variable energy plans and the ability to choose a variable rate option means flexibility in you utility spend. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. write the most about Xoom Energy Electricity Supply and give it 1.0 stars out of 5. All XOOM Energy … Your response will be removed from the review – this cannot be undone. Switching to Xoom energy is by far the worst decision for my home needs I've ever made my bill is exceptionally high because of their 3rd party billing. CHARLOTTE, NC – (June 14, 2016) - XOOM Energy, LLC, has expanded its product offerings internationally with the launch of XOOM http://glassdoor.com/slink.htm?key=vIOJc. Review #1817645 is a subjective opinion of poster. Plans & Pricing: Order Experience: Customer Service: Account Management: Likely … Write the most about Xoom Energy helps families plan better on electric bills and reduce gas bills our... For cancellation day is different give it 1.0 stars out of 5 more for my bill! Inspire you to get you into contract about Xoom Energy Canada is an Electricity and gas. By a guy who is with Xoom from Xoom lacks professionalism and managers more... Than corporate/manufacturing Energy users with Xoom Energy Electricity Supply and give it 1.0 stars out of way... 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