When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. 2020 Pacifica Hybrid Limited w/ Advanced SafetyTech. The Chrysler Pacifica Hybrid comes standard with the Uconnect 8.4 system, which includes an 8.4-inch touch screen, available navigation and integrated voice command. Login to the Uconnect ® App, select the vehicle you wish to change notifications for, go to Settings > Vehicle Preferences > Manage Settings. We effectively have no screens on media built in. I called uconnect help and they told me there was no help they could offer and told me to go to a dealership. I’m having this same problem but at 40k miles. Usually, if it isn't a fuse then the audio/video router under the front passenger seat gets replaced. The lawsuit claims the plaintiff recorded a video of his Uconnect system malfunctioning and showed the video to Chrysler technicians, but no repairs were performed. Pacifica models with the Uconnect® Theater will have 10” HD touchscreens on the back of the front row seats. We have a 2020 Chrysler Pacifica with the same Uconnect theater issues. Never happened before but the video is always playing. Buy 2017-2021 Chrysler Pacifica Rear Seat Digital Uconnect Theater 2 Headphones NEW from only $149.00 *Please read full description detail for compatible vehicles belowDescription and part number:Digital Audio Headphones Set for Pacifica Uconnect Theater Rear Seat Dual Monitor Entertainment System.Condition: Brand new. Disconnect the flash and connect it again, it will not reading it anymore. The 2 touchscreens in back were also blank. First, press the 'Phone' icon on the Uconnect ® Touch Screen. It worked fine and then I was able to run the uconnect theater update from the website (I had downloaded it a few weeks ago, not sure if it is still up). 2017+ Pacifica PHEV Hybrid General Discussion, 2017+ Chrysler Pacifica Minivan General Discussion, Chrysler Pacifica Minivan Issues And Problems, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. We just bought a 2019 with only 9k miles and we are already having this issue. Would be nice to have it NOT auto start but that's a different story. Access to www.chrysler.com is subject to FCA US LLC’s Privacy Policy and Terms of Use. Hopefully both of us will get this problem solved easily. Just a black background with the words "uconnect theater" in white. I saw the post talking about fuse 55 and gave it a go. The back screens were black and won't respond to anything. I found the problem- the video routing module needed a reboot. He pulled 54 and 55, both fuses looked good. I am so furious! Neither screen in the backseat is turning on and when I select Uconnect Theater from the Media screen nothing happens. It doesn't have its own physical buttons, so pulling the No 55 is probably the only way to reboot it. The first and most basic one requires a bit of work. A second lawsuit has been filed concerning Uconnect defects in the 2017-2019 Chrysler 300 and Pacifica. The screen displays the backup camera while driving forward under 16/17 MPH then switches to the blue "X" screen of death above 16/17 MPH. After a couple of other troubleshooting attempts, I finally pulled Fuse 55 (Keyless Ignition System/ DVD/Voice Recognition Module). T79sai, ask your dealership if they can provide a loaner car so that you don’t have to miss any work. We purchased our 2018 Pacifica in February 2018 and just now tried our uconnect theater and encountered the exact same problem that you have posted. Access to www.chrysler.com is subject to FCA US LLC’s Privacy Policy and Terms of Use. Press 'Yes' Step 2: Complete the following steps in the phone: Select 'Uconnect' as the paired device. > instructions included